Terms and condition of our party options.

By booking a party option, you agree to:

1. Pay a £30.00 non-refundable booking fee.

2. Ensure that all children attending are supervised by a minimum of 2 responsible adults, and that this number should reflect a parent/child ratio of 1:8. 

3. Ensure that no food or drink is brought into the premises for consumption by adults or children (other than a birthday cake). 

4. Ensure that all children wear socks and long sleeves while on the play equipment. 

5. To pay for all children and adults attending at our published prices.

6. Co-operate with instructions from staff at all times and to pass on instructions to children when asked. 

7. Pay the outstanding balance on the day of the party by cash/card. Please note that we do not accept cheques. 

8. Accept that only ONE free entry pass will be issued per party, not-withstanding how many children are hosting the party. 

9. Vacate the party room promptly after the cake has been consumed and to exit the centre within 20 minutes of the party end time. 

10. Accept that a fee of £25.00 becomes payable in the event that the party does not leave the premises promptly. We will only charge a fee where the party is still on the premises more than 2.5 hours after the party start time.

11. Accept that car parking on the entire site, including Tim Horton's car park, has a 3 hour total parking limit. If you arrive too early for your party, or go somewhere else after the party, you will receive a parking charge in the post, in the event you park beyond the 3 hour limit. Our advice is to set a timer on your phone for 2.5 hours after you park! We have no control over the car parks.

12. Accept that prices are always under review and may increase before the booked party takes place.  You will be given a chance to cancel a booked party, with a refund of your booking , in the event that you wish to cancel due to a price increase.

13. Pay us a fee of £30 to bring in a costumed perfomer.  The provider of the costumed performer must provide us with a copy of their public liability insurance, in advance of the party date. The costumed performer must have an assistant/handler.  This person, who must be at least 18 years old, will take reponsibility of the costumed performers actions. The assistant/handler must guide the performer in such a manner that children & adults attending Peter Pan's Neverland are not put at risk of injury.